We Made the List!

You help create our outstanding work environment, making us one of the best places to work in the U.S.

Nordstroms. Four Seasons Hotels. Wegmans. When you think about such companies, what comes to mind? They are all familiar names, well-known for outstanding customer service, delivered by satisfied employees who always put customers first.

But what could a hospital possibly have in common with an upscale department store, a luxury resort or a supermarket? The answer is simple: quality people. We’re filled with such people throughout our organization, and thanks to you, our hospital is now ranked alongside such great companies as those mentioned above.

We’ve made FORTUNE magazine’s 100 Best Companies to Work For. It means that, of all types of businesses throughout the entire U.S.—from banks and retail stores to manufacturers and pharmaceutical firms—our hospital stands out above the crowd. We ranked 80th, and are one of only 10 hospitals to make this year’s list.

How did we make the list? Thanks to your hard work and dedication to making our hospital a model of patient and employee satisfaction. When The Great Place to Work Institute selected companies for FORTUNE’s list, they considered two factors: surveys about our work environment completed by 400 of our colleagues, and a narrative and support material supplied by our human resources and marketing colleagues.

The surveys comprised two-thirds of a company’s score, so your opinion mattered most.

What does this mean for you? It means you work in a warm, welcoming, collaborative environment, where colleagues work with PRIDE. It means you have a say in everything we do, whether it’s through shared governance committees, our employee survey or employee forums. You have the unique opportunity to interact with senior managers at these forums and ask questions.

You also get the support and guidance you need through resources such as the Center for Professional Excellence, which mentors colleagues in publishing and presenting about nursing practice. We reward you for your hard work through merit raises and our Shared Success Plan bonus. We recognize you with Service Star, Star Celebration and Friends of Nursing awards for going above and beyond, and with Working Wonders rewards for finding quality-improving and patient safety ideas. We support your personal health goals with free health benefits, Culture of Wellness classes and our tobacco cessation program.

This honor reflects our culture and the great things we’ve accomplished…the best outcomes for patients…U.S. News & World Report recognition in eight specialties…Magnet recognition for nursing excellence…some of the nation’s highest patient satisfaction scores…our ability to create one of the most efficient large hospitals.

Together, we've also focused on adding the right people to our “bus”—people with the proper skills and attitude. When the right colleagues are on-board, we make sure they are in the right seats by findings roles in which they can thrive.

Every day, you bring dedication, creativity, knowledge and experience to your job, and you give your best to help heal, comfort and care for the people of our community. I thank you. Our community thanks you. You help create a culture of caring that strives for excellence, and that puts us among the nation’s best.

Elliot J. Sussman, M.D.
President and Chief Executive Officer

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